Privacy Policy/Statement
Faithh Physiotherapy is dedicated to protecting your personal information and being transparent about how we use it. This Privacy Policy outlines what personal information we collect, how we use and protect it, and your rights regarding this information.
Information We Collect
We collect the following personal information through our website:
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Name
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Surname
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Phone Number
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Email Address
How We Collect Information
We collect personal information using the following methods:
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Google Tag Manager
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Google Analytics 4 (G4)
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Email Forms
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Wix
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Google Search Console
Purpose of Information Collection
We use your personal information to:
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Better serve our customers
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Refine our offerings to make them more relevant
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Conduct market research to improve our business
We never sell your personal information to third parties.
Sharing Personal Information
We respect your privacy and do not share your personal information with third parties.
Data Protection
We employ the following measures to protect your personal information:
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SSL Encryption
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Secure Email Service with Two-Factor Authentication (2FA)
Data Retention
We retain physiotherapy records for eight years as recommended by the Chartered Society of Physiotherapy (CSP). For children, records are kept until they are 25 or 26 years old.
User Rights
You have the following rights concerning your personal data:
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Access
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Deletion
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Correction
We actively keep records up-to-date.
Contact Information
If you have any questions or wish to exercise your rights, please contact us at:
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225, Regus Henley Building Newtown Road
Henley on Thames, RG9 1HG